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Hear From Real Sonic Franchisees...


Our managing partners immediately loved QSROnline. It is extremely easy to use and allows us to deliver schedules through text or email. When a labor amount is missed on a given day, QSR generates a simple report comparing what was scheduled to what was actually worked by each employee. It has outperformed all my expectations."


Grey Simpson

GM Investments


Since beginning testing of the QSROnline labor tool in our stores, we have seen our ability to do detailed analysis of our scheduling and forecasting increase substantially. We now are not only looking at labor percentages, but looking at detailed forecasting by day, hour and day part as well as more advanced metrics for scheduling."



Rick Timmons

Neighborhood SDl

Frequently Asked Questions


  • What is the cancellation policy, and are there any cancellation fees?

    In the event of cancellation, notify QSROnline 30 days prior to cancellation. There are NO cancellation fees.

  • How often do you collect my [MyMicros or Infor] sales and labor data?  

    Your MyMicros and/or Infor data is refreshed in QSROnline’s system once per day, each morning.

  • Can I access QSROnline’s Labor Scheduler from my drive-in computer or home computer?

    Absolutely! QSROnline’s system is 100% web-based can be accessed on the computer(s) in your store or your personal computer, and works across multiple browsers like Firefox and Internet Explorer. Schedule creation not recommended on a tablet or mobile device.

  • What type of contract does QSROnline offer? (i.e. monthly, annual.)

    Your QSROnline subscription is month-to-month, meaning no long-term contract!

  • What is the cost?

    Sonic’s special monthly pricing is $40.00 per drive-in.


  • Are QSROnline’s Mobile Apps included in my subscription?

    Absolutely. Employees can download the mobile apps to their iOS and Android devices for free.

  • Is training and customer support included in my subscription?

    • Definitely! As a new user, you’ll receive complimentary online training by attending QSROnline’s recurring webinars. These recurring webinars are available to you for your lifetime and are a great way to train new members of your team.

    • You also have 24/7 access to the QSROnline Sonic Support site:

    • If you still need our assistance, contact us at: or 1(888)SONIC-94

  • Is there a limit on the number of users I can have in the system?

    There is NO limitation on the number of users allowed.

  • Are there any setup fees?

    A $50.00 one-time setup fee will apply to each of your drive-ins.